Kestrel FitnessMonthly reporting retainer
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What Northfold recommended, what you decided, and what the numbers did afterwards. A change is recorded as observed unless there is a comparison group.
Recommendations and decisions
Status on Oct 1. An undecided recommendation is shown with its age.
Waiting on Kestrel1
- Third recommendation from the August packNo answer for 18 days
Accepted2
- Call program for members inactive 21 daysRunning; changes recorded as observed
- Pricing reviewWith the Kestrel pricing team
Definitions to decide3
- Paid members beside Active membersBefore Oct 5
- Trial conversion rateCorporate trial passes, since Sep 25
- Average membership lengthCooling off cancellations, rerun in progress